Bringing Design Sprints & Problem Framing to NOS teams in Portugal

Lisbon, a city of vibrant culture and historic charm, was the perfect backdrop for our journey with NOS. We spent three inspiring days with their Customer Insights and Employer Branding teams, diving deep into the world of Design Sprints and Problem Framing.

What struck us most about the NOS teams was their incredible camaraderie.

The front of the jersey is more important than the back

perfectly described their united approach.

They worked together seamlessly, sharing ideas and supporting each other every step of the way. It was clear that they were united by a common goal: to create innovative solutions that delight their customers.

Learning by Doing

During the Design Sprint, the teams learned how to rapidly prototype and test ideas. They discovered the power of iterative design, where small, incremental improvements can lead to big results.

The Problem Framing sessions were equally enlightening. The teams learned how to identify and define the right problems before rushing to solutions.

Beyond the Classroom

Of course, our time in Lisbon wasn't just about work. We enjoyed exploring the city's beautiful streets, savoring delicious Pastéis de Nata, and building lasting friendships with the NOS teams. These shared experiences helped to foster a sense of collaboration and creativity.

We're excited to see what the NOS teams will accomplish in the future. Armed with the skills and knowledge they gained during our training, they're well-equipped to drive innovation and create exceptional user experiences.

‍