Design Sprints in 2025: The Questions Enterprise Teams Are Really Asking

April 7, 2025
Dana Vetan

A few years ago, Design Sprints were everywhere—praised as the fastest way to align a team, solve a problem, and validate a solution. But somewhere along the way, the hype ran into hard reality.

Especially in large organizations.

You’re juggling layers of stakeholders. Legacy systems. Conflicting priorities. Everyone says they want to “move fast”—but nobody agrees on what to move fast on.

That’s why the most common questions about Design Sprints in 2025 are no longer about how to run them… but whether they actually work in complex, real-world environments.

Here are the top questions we’ve heard from product leaders, innovation strategists, and facilitators—plus some straight answers to help you cut through the noise.

1. Do Design Sprints actually work in large enterprises?

Short answer: Yes. But only if you adapt them.

Design Sprints were born in startups for a reason—fast decisions, small teams, tight constraints, zero bureaucracy, and a burning need to validate ideas before the money runs out. When you’ve got five people, one shot at funding, and no time to waste, you need a process that cuts through the noise and gets you to clarity—fast.

But in an enterprise? The stakes are higher, the teams are bigger, and decisions ripple across departments. That’s why Design Sprints need to evolve—not to move faster, but to move smarter.

Here’s how that looks in practice:

  • In startups, you bet on bold ideas and move fast. In enterprises, the bold bets still matter—but they carry more risk. Startups can afford to fail fast because the cost of failure is low: a pivot, a new direction, maybe a missed sprint. In a large organization, the cost of a wrong bet is much higher. It’s not just wasted development time—it’s lost credibility with leadership, confusion across departments, and delayed progress on strategic goals. Teams can end up building solutions that don’t solve real customer problems or don’t align with business priorities. And once a project is in motion, unwinding it isn’t easy. That’s why we start with Problem Framing: to de-risk your sprint by aligning on a challenge that’s strategically important, clearly defined, and rooted in both business goals and customer needs.
  • In startups, decision-makers and problem-solvers are often the same people. In a corporate setting, they’re not. That’s why we split the work: senior leaders help define the challenge up front, while a focused, cross-functional team executes the sprint. It’s a smarter use of time—and leads to better decisions.
  • In startups, you don’t need a lot of research—you are the customer. In enterprises, you’re often several layers removed. So before sprinting, we bring in real data, behavioral insight, and customer evidence to make sure you’re solving the right problem from the start.
  • In startups, constraints are baked in—you move fast or you die. In enterprises, the opposite is true. Without intentional constraints, work expands, priorities multiply, and decisions stall. That’s why Design Sprints are so powerful: they impose just enough structure to force focus, cut through red tape, and get momentum where it matters most.
  • In startups, everyone’s close to the mission. In large organizations, that clarity can get lost in the layers. Design Sprints help reconnect teams to purpose by putting customers at the center of the process. It’s not just faster—it’s more meaningful. Teams walk away with alignment, but also with renewed energy and a shared “why.”

That’s the shift. Design Sprints do work—but only when they’re adapted to enterprise realities: bigger stakes, more complexity, and a greater need for alignment.

2. How do you adapt Design Sprints for enterprise constraints?

Busy execs. Legal reviews. Teams across five time zones. Sound familiar?

Large orgs are adapting the format with:

  • Problem Framing workshops before the sprint, to define the right challenge and secure buy-in
  • 4-day formats that reduce calendar friction
  • Split schedules, with decision-makers joining key moments instead of sitting through everything

In other words: same outcomes, less pain.

3. What’s the difference between Design Sprint 2.0 and 3.0?

Both are evolutions of the original 5-day sprint.

  • Design Sprint 2.0 (popularized by AJ&Smart) cuts the sprint to 4 days and brings in stakeholders only when needed.
  • Design Sprint 3.0 (our method at Design Sprint Academy) adds a critical piece upfront: Problem Framing.

It’s not just a schedule tweak—it’s a mindset shift. You don’t want to “move fast” on the wrong problem.

That’s why we call Design Sprint 3.0 practical design thinking for enterprise. It combines structure with flexibility, and strategy with speed.

4. Can we use AI tools like ChatGPT in a sprint?

Yes—and it’s becoming increasingly common. Over the past year, many enterprise teams have started exploring how to incorporate generative AI tools like ChatGPT into their sprint workflows. The biggest takeaway? AI doesn’t replace the team’s insight—but it can reduce manual work, widen idea exploration, and speed up decisions.

Still, it’s important to know when to bring AI into the process and what it’s actually good for. Below is a breakdown of AI’s most effective roles across the sprint lifecycle:

When to Use AI in a Design Sprint
Before the Sprint: Save Time, Set the Stage

Think of this phase as prep mode—AI can accelerate everything from research to workshop setup.

  • Write the Design Sprint Brief using ChatGPT to structure goals, user context, and key success metrics.
  • Draft research hypotheses and problem statements: Feed in background data and AI can help you translate it into clear, testable hypotheses.
  • Generate user interview scripts: AI helps turn your learning goals into smart, structured questions.
  • Synthesize research: Summarize long-form customer interviews, surveys, or insights into highlights and themes.
  • Create personas and journey maps: Use existing customer inputs and AI to sketch out realistic, data-backed personas and maps.
During the Sprint: Boost Creativity, Fill Gaps

Once you’re in the room (virtual or not), AI becomes a co-pilot—helping your team move faster, think bigger, and stay unblocked.

  • Lightning Talks: Fill in missing perspectives (e.g., market trends, legal risks, user quotes) on the fly.
  • Enrich maps: Add more pains, gains, and desired outcomes once the team hits idea fatigue.
  • Clarify goals and sprint questions: Refine or rephrase long-term goals and questions to spark better focus.
  • Generate bold HMWs: Turn dry “How Might We” questions into punchier, more provocative springboards.
  • Crazy 8s: After individual sketching, AI can help push ideas further by remixing or expanding sketches.
  • Solution Sketch : Use ChatGPT to describe or elaborate on rough concepts—UX copy, user flows, value props.
  • Prioritization support: Ask AI to help rank ideas using criteria like effort, impact, or alignment.
  • Storyboard generator: Feed your top ideas into ChatGPT and get multiple storyboard drafts to choose from.
  • Prototype with AI: Use tools like Uizard Autodesigner 2.0 to generate rough clickable prototypes in minutes.
  • User interview script creation: AI can generate focused, role-specific questions aligned with your sprint goals.
After the Sprint: Capture Insights, Plan Next Steps

When the sprint ends, AI becomes your documentation and iteration partner.

  • Summarize user interviews: Turn transcripts into clear “what we heard” summaries or insight clusters.
  • Write the Sprint Replay Report: Let AI draft summaries, decisions, and next steps—faster than doing it alone.
  • Refine solutions: Based on feedback, use AI to help evolve your top ideas into more polished concepts.
  • Plan implementation: Outline milestones, blockers, and success metrics for the handoff to product and engineering teams.

AI won’t do the sprint for you—but when used well, it acts like a silent facilitator. It helps you prep faster, explore more possibilities, and keep momentum when energy dips. The key is knowing when to use it as a co-pilot, not the driver.

That said, we’ve started hearing about teams experimenting with fully AI-driven sprints—where ChatGPT and one designer or facilitator run the whole thing: from defining the challenge, to building and testing a prototype with synthetic personas.

It sounds efficient. But it’s risky.

On the surface, it might look like magic—polished prototypes, clean user feedback, tight outputs. But the danger is creating a perfectly convincing illusion. When your decision-makers see something that looks validated, it’s tempting to believe it. And that belief can trigger a chain reaction: investments, resources, and launches built on synthetic insights that don’t match reality.

Worse, if your competitors are doing the same thing—letting AI run the entire innovation process—what stops everyone from arriving at the same generic answers?

Innovation becomes a sea of sameness: well-designed, well-reasoned, and entirely disconnected from what users actually need.

So yes, use AI. Let it sharpen your thinking, speed up your work, and extend your team’s capabilities. But keep your team in the loop. Keep reality in the room. And make sure you’re solving human problems—not just generating clever solutions.

5. How do Design Sprints fit with Agile development?

“Can Design Sprints integrate into Scrum/SAFe?”. This is a frequent question from Agile coaches and product leaders who want to know how sprints work alongside development sprints. The good news: they don’t compete—they complement.

A Design Sprint typically happens before Agile delivery begins. Think of it as an “upstream” activity, designed to rapidly validate a product idea, feature, or solution concept before adding it to the backlog.

At Design Sprint Academy, we recommend running our Enterprise Design Sprint 3.0 before you enter the agile build cycle. Here’s how it flows:

  1. Start with Problem Framing — to validate that you’re solving the right problem and to align decision-makers early.
  2. Use Design Sprints — to explore, prototype, and validate solution ideas with real users.
  3. Only then enter Agile development — once you’ve validated desirability and de-risked the core assumptions.

This way, when a concept enters the Agile pipeline, it’s not just someone’s opinion or a stakeholder request—it’s already been tested.

You’re not building to “see if it works.” You’re building because it works.

It’s like inserting a product discovery phase that actually works—fast, focused, and evidence-driven—so Agile teams can deliver with clarity and confidence.

6. How can we scale Design Sprints across teams?

Start with three ingredients:

  1. Internal facilitators who are trained and trusted
  2. A shared playbook or toolkit that ensures consistency
  3. Leadership buy-in, so outcomes drive real decisions

Some orgs build internal “sprint communities of practice.” Others tie sprint outcomes into their product planning rituals. Either way, the goal is clear: make sprints a reliable system, not a one-off workshop.

7. How do I get exec buy-in for a sprint?

Getting buy-in is often the biggest hurdle in large organizations—and it’s not because leaders aren’t interested. It’s because they’re skeptical of the ROI.

So here’s what we’ve seen work in practice:

  • Speak their language: Frame the sprint as a low-risk, high-leverage way to test a business-critical idea—before committing serious budget or resources.
  • Connect it to KPIs: Show how the sprint links directly to business goals—whether that’s time-to-market, adoption, retention, or cost reduction.
  • Involve them early: Invite them to be the “decider” or to weigh in during the Problem Framing session. When leaders feel ownership, they’re more likely to back the sprint and champion its outcomes.
  • Highlight success stories: Use examples (internal or external) where a sprint saved months of debate or prevented costly missteps. Make the value tangible, not theoretical.
  • Use the 4-day format as a selling point: If they object to the classic 5-day sprint, position the updated 4-day format (like Design Sprint 3.0) as a more practical alternative—one that respects busy calendars without compromising outcomes.

And here’s a powerful tactic we recommend: run a pilot.

Choose a problem they care about—something tied to business goals or metrics they’re actively tracking. Run a Design Sprint on that topic, and make the results visible. When leaders see what a cross-functional team can accomplish in just 4 days—user-tested insights, a shared understanding, and a validated direction—it gets their attention.

Prove it once, and you’ll rarely have to pitch it again.

8. What are the biggest myths about Design Sprints?

Let’s be honest—Design Sprints have picked up a lot of baggage over the years. And if you’re in a large organization, you’ve probably heard (or said) some of these:

❌ “They’re just for UX or design teams.”

Not true. Sprints are built for cross-functional problems—ones that need input from product, tech, business, legal, and beyond.

❌ “We don’t have 5 days.”

You don’t need 5 days. Newer formats like Design Sprint 3.0 run in 4 days or less, often with execs joining only for key moments.

❌ “They’re too rigid.”

The best facilitators flex the format. The structure is there to guide, not limit. Enterprises now tailor sprints to fit their culture, timelines, and stakeholders—while preserving what makes the sprint work.

❌ "They don’t scale.”

That’s a visibility issue. When sprints are isolated from the org’s priorities, they don’t stick. But when supported by leadership and tied to business outcomes, they absolutely scale. We’ve seen entire departments adopt sprint methods as a go-to strategy tool.

❌ "It’s just a workshop that goes nowhere.”

That’s what happens when teams skip the upfront work. If you start with misalignment, unclear goals, or the wrong problem, the sprint won’t fix it. That’s why we emphasize Problem Framing first—to ensure the sprint starts with clarity and ends with real traction.

🔍 Want to go deeper? We break down all the common misconceptions (and what’s actually true) in this article: 👉 Debunking Design Sprint Myths — Why They’re a Powerful Tool for Large Organizations

9. When should we run a Design Sprint (and when shouldn’t we)?

Use a sprint when:

  • You face a big, ambiguous challenge
  • You need alignment across functions
  • You want to de-risk a bold idea before committing

Don’t use a sprint when:

  • You already know what to build
  • You’re making minor UX tweaks
  • You have no clarity on the problem (yet) — start with discovery or Problem Framing

In 2025, the question isn’t “Should we run Design Sprints?” It’s:

“How do we run them in a way that works for us?”

That’s what Enterprise Design Sprint 3.0 is all about. It’s design thinking made practical—grounded in real data, run by trained facilitators, and built for real-world constraints.

It helps you stop guessing, align fast, and test bold ideas before they become expensive mistakes.

Want to see how this works inside a large organization?

👉 Explore our Enterprise Design Sprint perspective here